Cancellation, Return & Exchange Policy

We, at Label Blisstara follow very customer friendly policy to ensure your purchases are free of any stress or any issues. We are always with you, before and after your purchase. As an additional measure, we encourage everyone to read through the following terms & conditions prior to making a purchase.

Please ask as many questions as you wish to before confirming your order including fabric type, design, measurements, or anything that helps you make your decision. We would love to respond and assist you with ordering. You can simply reach out to us on Calls, Email or even Whatsapp. We are just a message away and our team is available from 11AM till 5PM, Monday till Friday, except on holidays, to assist you.

Cancellations

If you change your mind after you have placed an order, we will not be able to cancel the order. However, please reach out to us over email and we will try our best to accommodate your request.

 When Exchange/Return is not accepted?

1. Exchange/Return not accepted due to color difference. 10-15% Color difference might be there due to difference in screen resolution and lights.
2. Exchange/Return not accepted if Customer does not like the material or color of the product order. As we use best quality material in the market and all product details are mentioned in the Product description, we would suggest you to please read all the details before placing the order. 
3. Exchange/Return not accepted due to any other reasons leading to sudden change of mind after placing the order.

 Exchange Due to Size Issues

Please refer to size chart mentioned on each product page before confirming your order. In case if you are not sure about your size, we would love to assist you in finding the perfect size for you. If you still face issues with the size once you receive the product, please raise an email on contact.blisstara@gmail.com mentioning order number and the details mentioning the issue you are facing within 2 days once you receive your order. Our team will assist you on case to case basis.

Kindly take a note we cannot assure you of offering the exchange as it depends upon availability of your size in your design at that time. Additionally, it will involve INR 200 additional charges per item to cover logistics expenses incurred with re-dispatch of your order.

Exchange Due to Damaged Products

It is extremely unlikely for you to receive damaged / defective or incorrect product, as we have our QC team carefully checking all outfits before dispatching them. However, in rare scenario if you face such issues, we would be happy to assist you with the exchange of the same.

Please send us an email on contact.blisstara@gmail.com with details of the issues you are facing along with uninterrupted/unedited parcel opening video for verification purpose along with product images within 2 days once you receive your order. All returns will be subject to our verification.

Once your return request is received and verified – we will notify you of the approval or rejection (along with valid justification). Once it is approved, you have to send it back in courier and upon receiving the same we shall dispatch a replacement of the same product your way, if available. In case it’s not available you may choose another product of same or higher value and pay the balance amount.

Returns / Exchanges For International Orders

Kindly note that orders delivered overseas are not eligible for returns or exchange.